Sunday, February 15, 2009

SERVICES AVAILABLE FROM THE MANAGEMENT

Brighter corridor. You fee safe when you walk along the corridor alone.


These are the extra services available at PV10

1. Residents may borrow a ladder from the management if they need to change their lights on the ceiling . We allow the the residents to borrow a ladder during the office hours mainly because a ladder is a big item and not many people keep it in the house.

2. If you have anything that you want to sell or an apartment to let , you may advertise it through our bulletin board. A minimal fee of RM 1.00 will be imposed for a duration of 1 week.

3. We also attend to minor repairs in the house .

Thank you and have a nice day

26 comments:

  1. Hi.. i refer to extra services no 3 "we also attend to minor repairs in the house".. can u elaborate further on the minor repairs and how much is the charges incurred? tenkiu.

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  2. Wow! This is really a superb extra service provided. Thumbs up to Mr. See and PV10. Keep it coming.

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  3. dear ierazul,

    we do not charge for these services rendered. Actually our scope of maintenance covers only areas outside your house. since we have two handymen at PV10 and they are also paid by you all, we wish to make full use of their expertise. they are able to handle minor problems like leaking taps, electrical problems and offer advice to rectify problems faced by the owners. if they are parts to be replaced, the owners have to bear the cost and the labour charge is free.
    We emphasized to the management that the owners are the master and they have to be owners' friendly at all time.

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  4. Dear See,

    we can see the change for betterment. This is the mind-set v r looking forward to. Plis continue the commendable effort in maximisation of manpower utilisation. Going forward, plis share with us on the procedures in raising work order to secure the FOC service.

    rgds/thks

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  5. Hi Mr See, gud 2 hear yr fast response!
    Anyway, how can d owner contact OUR 2 handymen 4 advise etc..
    fyi, my water bill keep increasing every month.. from initially RM20++ to RM70++ last month. We curious there might b water leaking or watsoever as our consumption is still d same. There are only me, my husband n bb who stay at my house. Both of us are working. So, can u imagine... RM70++ for water charges?? It's ridiculuos...

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  6. Hi Mr.See,

    Is it possible to fix the hole nearby taxi waiting area?
    I believe it cause inconvenience for residents who pass by this area by their vehicles.

    Below is the link of the pic.
    http://smg.photobucket.com/albums/v245/Ricky300/?action=view&current=16022009223.jpg

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  7. dear owners,

    when you have a problem in the house,you have to lodge a verbal complaint with the management. The handymen take instructions from the management. When a complaint is lodged, the management will scheduled an appointment with you.

    regarding the pothole, we shall discuss the matter with the management. complaint made to DBKL will take years for a response. As interim measure, we may ask the management to patch it up with concrete.

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  8. Dear See,

    verbal complaint is quite informal and mgt inclines to lose track of them, ending up with nothing is done. Good to create a formal complaint format for written lodgement to ease management's work scheduling task and monitoring.
    Lets show our professionism.
    Just a suggestion.

    rgds

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  9. hi mr see,
    3 issue here..
    1)every morning the corridor light will shutdown at 7 (roughly) but nowadays 7.15 still a bit dark. can u ask them to shutdown a bit late maybe 7.20 depends on the sun that morning.
    2)At parking entrance block D 2nd floor. no light (too dark).the door located not that far from corner i'm afraid drivers can see us (especially my kids)since most everybody drive soo fast at parking area.
    3)unroof spaces at 2nd floor parking. can pv10 provide roof at those place. at the walking area also should be fine. its hard to go to entrance if its rain.
    thank you for your good afford.
    D-11-3a

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  10. hi, if i were to find someone to fix my electrical switch on the wall, is there any PV10 worker available?

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  11. dear anonymous,
    sorry, I guess the management focus on the aspect of maintenance

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  12. Dear See,

    it's a fantastic idea to get handymen to provide extra services at FOC basis. Likewise, we can get our janitors (cleaners) to clean up the vertical surfaces such as pillars & walls for free to further enhance our condo's good image.
    Going forward, we should also get all the residents to sensitise their family members/visitors & tenants on not to dirty the walls/pillars. Probably, enforcing a new house rule on penalising the offenders, just to show them that we mean business, will help.

    Rgds.

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  13. dear anonymous,
    actually, instruction had been given to the management to adjust the time according to the day light. shall follow up on the matter.
    we are getting a quotation to link the guardhouse to the main building and the covered car park on the top floor the main buildings.
    it is only a quotation but the JMC will have consider other aspects like cost , feedback from the residents before they are implemented.

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  14. See,

    the original cost of a covered car park lot in level 1 & level 2 are the same. Why 100% of the former is fully covered but many of the latter is partially covered for which the owners are exposed to rain and shine? Is the price paid for the partially covered car park lot in level 2 justified. Another case of short-change encountered by the unfortunate residents. Highly appreciated if u can help to address this issue to our developer asap. Perhaps, they should sponsor the project on fully covered car-park in level 2 we plan to embark on, just to show that they are truly a responsible corporate with integrity and practising good business ethics. I'm sure all the above-mentioned unfortunate residents are demanding for fairness in one voice. Plis liaise with the developer based on our justification above.

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  15. yes.. i 100% agreed with raymond.. we pay for the same price..

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  16. yap.. totally agreed wt raymond.. developer shld show their responsibilities!

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  17. thank you mr see. as for the light (at the entrance of block d 2nd floor car park) i think need to do something asap. last friday my son almost got hit by a car. u know kids. luckily the driver car brakes is ok.For me i dont blame on the light alone the door location also not suitable but who am i to judge.d-11-3a

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  18. Zaza's son was lucky. It's a case of near accident. We should relocate the access door for safety reason. The same applies to the access doors in other blocks if we deem fit. Otherwise, JMC to be blamed if such accident happened in the future.

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  19. Dear See,

    if relocation of access doors is too costly,
    we may go for road hump, similar with the one in front of our mgt office, to slow down the vehicles. Any 2nd opinion over the issue is welcome. Of course lighting at the spot should also be properly taken care of.

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  20. dear zaza,

    we shall bring the issue to the attention the management. we shall get them to build humps to slow down the traffic.

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  21. mr. see...tq! tq! tq! what abt the unroof spaces at 2nd floor parking. can pv10 provide roof at those place. at the walking area also should be fine. its hard to go to entrance if its rain.
    thank you for your good afford.

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  22. Dear see,

    the level 2 covered car park issue i hilited on the Sun b4 the last is still outstanding. Will appreciate if u can update us on its latest status.
    Is dev willing to sponsor for full roofing of the car park?
    Plis advise us asap.

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  23. dear raymond,
    the total cost to link all the car park on the roof top comes to about 100k base on the quotation submitted by the management.
    we shall write to the developer to bear the cost. the link from the guardhouse to BLK A cannot be done because it violates the BOMBA's requirement. in the event of a fire, the link may pose as an obstacle to their work to put out the fire.
    Each hump may cost two or three hundred ringgit and we have to build quite a number of humps. However, this is not something that we can save because life is at stake here.

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  24. Dear See,

    agree with u. Safety first, cost secondary as long as we can afford it. We need 1 hump for each access door in level 1 and 2. Altogether 8 humps needed at first count with overall cost of less than RM2400. Lets optimise the cost and avoid wastage of fund in erecting redundant humps.

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  25. Dear See,

    need yr update on the following unanswered queries :
    1. raise verbal or written request at mgt office to secure handyman's FOC service.
    2. roofing linking guardhouse and blk A.
    There's always a solution for every problem v encountered. We can brainstorm for solution as more brains is always better than one. Alternately, make a few study trips to other condos to not only imitating but emulating, if possible, their models.

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  26. Dear Mr See,

    I don't know where to post my query pertaining to our condo's tv arial.. So, i just post it here and hope that I can get some idea/guidance/reponse from others.

    FYI, our TV3 channel not very clear.. and sometimes might come to a blurr vision.. This problem had occured for few mths already.. I've checked with my neighbour whereby they also encounter the same problem.. I'm not sure whether other block has encounter the same as ours..

    Rgds
    Block D

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