In times of any emergency, the right party to call is the guardhouse. The number at the guardhouse is the same number as the management office that is o3-40241488. The security guard at the guard house will have the direct link to the staff and other gov departments.
As for last night of which the blackout occured at about 11.00 pm, the guard informed the chargeman and the handyman. They were already at PV10 at about 11.30 pm. The problem was linked to the transformer located at Platinum walk. This was a problem that should be resolved by TNB. Electricity was restored to all the blocks at about 5.00 in the evening. When there is a blackout, only one lift from each block should be running. They are run by the gen-sets.
Goodnight and have a nice day
Subscribe to:
Post Comments (Atom)
Mr See,
ReplyDeleteDon't v hv chargemen in rotating shift to
secure immediate response to electrical
related problems?
Plis advise.
Dear Ng,
ReplyDeleteA chargeman cost us RM2800.00 per month. how many chargemen can we engage? Anyway, most of the blackouts have to be resolved by TNB. Like the blackout which happened yesterday, it was resolved by TNB because the equipments which cause the blackouts belong to TNB.
The chargeman at PV10 is on call when there is an emergency. The security guards have a direct link to him and other staff of PV10.
Thank you.
Dear Mr.See,
ReplyDeletePV10 is not even 1 year old but blackout has already occured. If the source of the blackout was the transformer located at the Platinum Walk, isn't Platinum Walk new too? Even if its TNB parts/equipments, what will JMC do to prevent such incident to repeat itself? Its disappointing and frustrating to go thru a blackout in a brand new condo. NO difference with a low cost apartment, if you ask me.
2. I see so many residents car parked outside the condo, and I wonder why don't they buy/rent a carpark from Platinum Victory, our developer? After learning from my neighbours, I found out a carpark lot without shed cost RM10k and covered cost up to RM16k. And rental of 1 carpark lot cost not lesser than RM100 per month offere. I think these charges are too high and should be lowered because we are not in a high end Bangsar type of neighbourhood. We are in Setapak. Even if you would argue we are quite near to town, the jam is horrendous. After checking with the Sales Office, there are many lots left for sale/rent. And I've noticed some car wind screen smashed outside the condo. I hope as the Representative of our PV10 Rakyat, please do something to lower these charges.
Well, you're quite new in this position and I just hope you can do your best. True, Rome wasn't built in a day, nevertheless it was eventually built. All the best!
dear anonymous,
ReplyDeletesometimes, accidents do happen. there is nothing much we can do. those equipments belong to TNB. i am sure TNB is professional enough to maintain them.
as for the car parks, those car parks which you mention don't belong to us. they belong to the developer. they determine the price. actually, we are fortunate enough to have so much space for parking in and out of the condo.
just go to the condo at desa setapak opposite alpha angle and make a comparison.
Hi, I am one of the PV10 owner, I am agreed with what Mr. See mentioned, the parking is belonging to developer, and some of the owners purchase the parking lot when they purchase the condo lot. Outside of the condo is out of JMC control, and ofcoz the car owner should take the risk if they park their car out of this condo. The car damage incident should control and take responsibility by police instead of JMC.
ReplyDeleteMr. See, i've been told the security door access scanner at Block A has been smashed from the inside resulting it unable to function. I wonder how it happened if a guard was supposed to be stationed at the entrance all the time. Did the culprit get caught? I hope no security breach is going to happen soon.
ReplyDeleteAlso how long does it take to repair the leak at the lift on the 2nd floor in Block A? It's been more than a month now. The people need to walk down from 3rd floor to access the car park when using the lift.
Either one out of the three lift broke down every other day. How peculiar. The condo is barely 1 year. This is a bit concerning.
Please direct me to the proper channel if you are not supposed to answer them. Thanks.
Dear Block A owner,
ReplyDeleteYou can get a clarification from the managemnet. the JMC is looking into the issues and will get the answers from the management.
TQ
Dear Block A owner,
ReplyDeleteThe problem had been resolved. The lifts are able to stop at the second floor now. We had given instruction to PVPMSB to repair the proximity readers that had broken down recently.
TQ
i agree with block a owner...do the lift have waranty...jmc should have log book of the lift maintenance...my unit also in block A and im so curious why this lift always broke down...is it the quality of the brand or what?do check up..we dont want to repair it becoz of the factory fault...
ReplyDeleteone thing is it true we have to pay the company for the lift maintenance?do u see the agreement between the suplier and the developer...
Dear Kay,
ReplyDeleteActually, these lifts are still under warranty. According to PVPMSB, these lifts are still under fine tuning. Initially, they wanted to charge us for the lift maintenance but after our argument with them, the fees have been waived. Anyway, we shall liase with PVPMSB to resolve the issue.
To be honest with you, the only shortcoming we have at Platinum is the lifts. It's just too bad that we are provided with local branded lifts of which the quality is not proven compare to other lifts like Mitsubishi or Otis and Toshiba.
Perhaps, in the future, we may have to replace the lifts but the only problem in the way is sufficient fund. it may cost millions to replace the lifts. Another solution is to upgrade the lifts by replacing the all controllers in the lifts to branded ones.
As I have pointed in my previous blog, whichever committee is in charge, they must build up a very strong reserve for future upgrading jobs, maybe 5-10 years down the line.
yeah it is too bad..but as long as we have the agreement we should be fine..if it is too serious we can complain to consumer committee to help us...by right until the end of the warranty they should provide any necessary maintenance...thats why im asking u the log book for their repair work...it is very important...
ReplyDeleteDear kay,
ReplyDeleteFor the lifts, it is normal and mandatory for any company to carry out routine monthly services. Monthly routine maintenance services are also being carried out for the lifts at our condo. Since our lifts are still within the liability period, we do not have to pay any repair jobs done.
The management company will have a copy of the log book. I have not seen the log book. I may take a look at it in the future.
TQ
Dear See,
ReplyDeleteboth the lifts in block C were
out of service early this morning.
Residents are forced to use
the staircase for descending to
the ground level. Pity those residing
at high levels. Like to know the
cause of the problem. Technical
or human related? Bottom line is getting solutions to curb its recurrence.
Mgt should investigate and provide
us a rpt on causes/solutions.
best rgds
mr see and raymond57..
ReplyDeleteso u see...i think its not about the fine tuning..i think the lift is so damn dont have quality...the system is all wrong...
u know why...in the last two weeks the lift at block A when the lift is at 20th floor, me as usual push the down button at 13th floor...u know what the lift didnt stop...its not even one year the lift have so much problem...
so for u mr raymond pity u and other resident...we should put a complaint box especially about the lift so that the management can fine tune the lift effectively....
dear kay,
ReplyDeletethe jmc shall call a for meeting with EITA to get some explanations after the Chinese New Year.
In fact, before I purchase this property, I pointed to the developer it is not worthwhile to cut cost on lifts.
It's just too bad we have to live with EIta lifts. One thing for sure, it is not an intelligent lifts like the mitsubishi lifts. no noise, smooth landing, fast and hardly break down.
Mr. See,
ReplyDeletei'm ignorant of the terms and conditions
of the S&P agreement. Is the lift type/brand
stipulated in the the aforesaid agreement?
If not, is there any revenue for costless
remedy by liaising with our developer?
Plis advise.
Kay,
i suspect we hv been short-changed,
paying world class (exagerating a little)
house price for the third class facilities
that normally create recurring problem
to flat dweelers.
This is a common dilemma encountered by all
the Malaysian house buyers who naively
purchased property without really checking
details on the facilities to be provided by
developer.Hence, providing unscrupulous developer great opportunity to take
advantage of. We hv ourselves to be blamed.
Nevertheless, hopefully the lift crisis is
remediable.
best rgds
Dear kay and raymond,
ReplyDeleteWhen we purchase our properties, we are not in the position to dictate the terms and conditions. What are stated in the S&P are on the facilities provided. As regards with the qualities, it's a matter of hit and run.
Before I purchased this property, I did some homework. I checked out the other condos which were built by PVDSB. I am totally contented with the qualities of the condos built. My only grouse is the lifts. Knowing that they are using the EITA lifts which I have never heard of, I still proceeded to purchase one.
Whom should I blame?
The students who lives here always make noise and throw rubbish outside and it enters our balcony area.
ReplyDeleteYour guard is impolite, unprofessional.
ReplyDeleteWhile you are forcing people to turn left at the exit, your guard leader the Indian guy who rided his motor wrong way in car park and nearly knocked on our residents. Not to mention, if people refuse to do so, your guard leader shout at residents and force us to re-enter PV10 to make a big round turning. Your system is troublesome, from lifts services and performance to your guards on duty who like a discipline master in high school rather than a guard hired to serve the residents and make sure the residents safetyness, your guard on duty intimidate residents that "Don't let me see you next time...", is that what our maintainence fees paid for? Do answer me. And again to your one way road system changing, all these symtomps causing PV10 reputation dropped with no hope.
Hi..I am a tenant in PV10 for more than 1 year. I was keen in buying a house there, but since YOUR security guards are NEPALS & BANGLADESH, I have changed my mind.
ReplyDeleteIt is due to some incidents that I saw with my own eyes such as THEY DO NOT RESPECT, RUDE, DON'T RESPECT MALAY CULTURE and BE IMPOLITE ON ANSWERING QUESTION! some of them do not even know to speak in malay or english, and some just say as they feel without considering the fact that they are IMMIGRANTS!!!
I am deeply sorry for my my word, but this is utterly unacceptable for me.I was asking them how to get a a complaint as my bathroom pipe burst out and needed to repair.( WE ALL PAY MAINTENANCE FEES)and he just mumbling away stating that we will tell the maintenance.I left my unit number to them in case they want to view the daamge, but none of them come!The level of stupidity in this is totally ridiculous!!
Please, I am really frustrated with these immigrants,they are not MALAYSIANS, THEY DON't RESPECT AT ALL. I really like living there as the place and serenity are pleasing.but these unwelcome immigrant are just not making me feel like home.
Thank you